Delivery Information
Delivery is between 8am to 8pm Monday to Friday.
Please confirm a delivery address where someone is available to sign for the delivery.
We offer a full delivery service within the UK and Eire. All options, delivery times and prices can be seen below. All Express services are fully trackable. You can track your order by contacting us on +44 0845 5430248 or by e-mail at customerservice@characterworld.uk.com. Character World regrets it cannot currently ship outside the UK and Eire.
| Delivery Service |
Timing | Cost Per Delivery Address |
| UK Standard |
Up to 5 working days |
£4.95 |
| 8am to 8pm Monday to Friday | ||
| UK Express |
Next working day for | £5.95 |
| 8am to 8pm Monday to Friday | orders placed before 2pm | |
| (Please allow 2-3 working days for out of area postcodes*) | ||
| Free Delivery | Up to 5 working days | £ Free |
| (on orders over £25) | ||
| Ireland Standard | 7 - 10 Working Days | £10.00 |
| Personalised Orders | Can take up to 10 working days |
As above |
| *Please allow 2-3 working days for those customers living in the following UK Postcodes: | ||
| IV | ||
| KW | ||
| AB 31 to 38 | ||
| AB 40 to 56 | ||
| KA 27 to 28 | ||
| PA 20 to 78 | ||
| PH 4 to 50 | ||
| or offshore islands including the Isle of Wight and Northern Ireland. | ||
Redelivery Process
If you are not at home when your order arrives, the courier company will post an 'Attempted Delivery' card through your door. If repeated delivery attempts fail to complete the delivery, the order will be returned to the courier's local depot and will be held for 5 days before being returned to us. If you are experiencing problems with any of our delivery services, we will make every effort to assist you in completing the process. Please contact us at customerservice@characterworld.uk.com or call us on +44 0845 5430248 during business hours (8am-9pm GMT Monday to Friday plus 10am-6pm Saturday & Sunday excluding UK Bank Holidays and Public Holidays).
